Award-Winning Customer Experience Engineer | Best Selling Author |Sales Training Expert | Executive Leadership Coach | Keynote  Speaker | Podcast Host | Chief Experience Officer, The INSIDE View Inc.

Crystal D’Cunha, CLC, CPS, is a powerhouse in customer experience engineering, sales training, and inclusive leadership. As the Chief Experience Officer of The INSIDE View Inc., she’s a Gold Stevie Award winner who transforms businesses into profitability powerhouses. Crystal’s unique methodology—Ignite Leaders, Excite Employees, Delight Customers—has made her an internationally acclaimed facilitator and keynote speaker. A certified Disney Institute and John Maxwell University graduate, she’s also an Amazon best-selling author and the host of the Leaders Listen Up podcast. Crystal doesn’t just speak; she ignites, engages, and inspires action, making her more than a speaker—a transformation catalyst.